Privacy Policy
Privacy Policy
Effective Data: 25/05/2025
This Privacy Policy explains how Vexen Electric (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or interact with our website [www.vexen.eu] (the “Website”).
By using our Website, you agree to the terms described in this Privacy Policy.
- Data We Collect We may collect the following categories of personal data:
- Contact Information: name, email address, phone number, company name (when you fill out forms or contact us).
- Technical Data: IP address, browser type, device information, operating system, referring pages, and browsing activity.
- Usage Data: information about how you interact with the Website (pages viewed, clicks, time spent).
- Cookies and Tracking Technologies: see Section 6.
- How We Use Your Data We process your personal data for the following purposes:
- To respond to inquiries and provide customer support.
- To process partnership or distributor applications.
- To improve the Website’s functionality and user experience.
- To comply with applicable laws and regulations.
- Legal Basis for Processing (GDPR) We process personal data on the following legal grounds:
- Your consent (e.g., when filling out forms).
- Our legitimate interest to improve services and maintain security.
- Compliance with legal obligations.
- Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share your data with:
- Service providers (hosting, IT support, analytics).
- Legal authorities when required by law.
- Business partners for purposes you consent to (e.g., distributor inquiries).
- Cookies and Tracking We use cookies to enhance your browsing experience, analyze traffic, and remember user preferences.
- Data Retention We retain your personal data only as long as necessary for the purposes stated or as required by law.
- Data Security We use reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
- Your Rights (GDPR) If you are located in the EU/EEA, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to processing or request limitation.
- Withdraw consent at any time.
- File a complaint with a supervisory authority.
- Children’s Privacy Our Website is not intended for children under the age of 16, and we do not knowingly collect their data.
- Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
- Contact If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
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Email: [email protected]
Address: Katlakalna iela 9, Rīga, LV-1073, Latvia